How It Works

The Risk Tower carries over to the quote negotiation process to help you compare and see real-time coverage at a glance.

• Automatically calculated Rate on Line for each quote
• Color-coded coverage on the tower (how much quoted, bound, certified)
• See whether a reinsurer quoted less than or in excess of requested layer
• See overlapping quote coverage for opportunities to counter-propose
• Temporarily pin and unpin quotes to the Risk Tower to plan your coverage

Your Dashboard gives you all the information you need for daily operations.

• Summary breakdown: submissions sent, quotes received, coverage bound, certificates received)
• Managers can see all work assigned to direct reports and reassign from the dashboard
• Evaluate providers: what is their response rate and time to respond
• Team metrics: average time to secure coverage and total premium
• Placement list with breakdown: how many markets responded vs how many bound
• Coverage % achieved per placement

On top of this, Relay also gives you reports as well as in-app and email notifications for all critical events.

Relay can extract data from Excel. To use this feature, you will need to provide us with a filled sample template. We will then integrate it quickly.

Different teams can use this feature for different purposes.

If your team uses a standard Excel template…

If you already use a standard Excel template to package your submission data, you can extract your data from Excel into the Relay Submission Form instead of re-entering it. Your template can include ANY custom data you wish that is specific to your business. You can get your data into Relay by emailing your file to a special email address we will provide you with. Alternatively, you can import it from inside the New Submission flow in Relay.

If you do not use a standard Excel template…

If you do not use an Excel template, you can adopt an Excel template and use it to standardize your submissions. This gives you a lot of flexibility. If your submissions include a lot of market-specific or risk-specific information, it may be easier to fill your own personal Excel template instead of Relay’s form. Then in Relay, you have nothing to do but import it.

Quick Summary:

• Integrate your own Excel templates into Relay (done in days)
• Use email or browser extract data from Excel files and turn them into submissions
• Ceding teams can standardize submission requests with Excel template
• Relay provides a centralized intake email that Excel templates can be emailed to
• Export any Relay placement or all placements into Excel

Relay makes email even easier to work with.

• No need to log in every time – just email documents into Relay
• Your and your provider can use email, while Relay tracks all messages and documents
• All conversations and documents are automatically organized by placement
• Markets can respond via Relay or by email without creating an account
• Relay provides a centralized intake email that Excel placement details can be emailed to
• Your and providers get email notifications and reminders

With Relay, you know your procedures are being followed and you have a complete audit trail of all activity.

• Placement limits and workflows with one or more levels of approval
• Define approved markets your team can use and grant permission to override
• Grand view-only access to visiting Auditors in seconds
• Delegate ability to bring team members on board or remove access

Relay provides a high level of visibility into your business, which enables you to improve your reinsurance operations over time.

• Powerful reports for both compliance and management controls
• Understand your placements by capacity provider, ratings, and risk type
• Visibility into placement success rates, speed, coverage, and exposure
• Filter reports to specific dates range, line of business, and more
• All reports can be exported to Excel and shared