Careers
We’re building a diverse, high-performing, happy and collaborative team
We believe that diverse teams build better companies and better products. We encourage applications from qualified candidates from all backgrounds, including candidates of colour, women, queer candidates, candidates with family caregiving responsibilities, immigrant candidates, transgender candidates, and candidates with disabilities.
Current Openings
Director of Marketing
About the role
This is your chance to join a fast-track insurtech venture on a mission to take the commercial insurance placement workflow into the 21st century and beyond.
As a leading member of the Revenue Operations team at Relay Platform, you will be instrumental in building the marketing capability targeting forward-looking insurance brokerages in the US and internationally.
We are looking for an accomplished marketing expert with a successful track record of building multi-channel marketing campaigns for SaaS, insurance or fintech companies. You understand the nuances of performance marketing and have an eye for building a brand.
It is a great role for someone who is looking for the ability to grow and succeed while being part of an early-stage insurance technology startup in a massive market. Ideal candidates will be well versed in marketing technologies, creative, highly organized, customer-focused, and excited about a fast-paced environment where they are constantly challenged and learning. They will work as part of a close-knit team but must also be able to work and achieve key objectives independently.
About Relay Platform (“Relay”)
Building the next generation of technology for the Commercial Lines insurance and reinsurance markets, Relay works with forward-looking brokerages to deliver increased volumes and maximal efficiency. Relay is headquartered in Toronto, Canada, and Delaware, US, with team members, clients, and operations across the US and Canada, as well as an expanding activity internationally.
Relay is backed by top-tier venture investors, and just raised a US$5.2M new round of financing in May 2021.
Relay was selected as an Insurtech100, a top 10 Insurtech by Plug and Play, and won both the 2020 Reaction’s Innovator of the Year and 2021 Insurtech North awards. The Relay solution is actively used to place billions in coverage every year.
Learn more at www.relayplatform.com
Our Company Culture
We promote a highly progressive environment to allow our teammates to reach their full potential. Our innovative culture is anchored in four pillars: inclusion, empathy, customer excellence, and agility.
We offer a “work from anywhere, anytime you prefer” policy, along with competitive compensation packages including benefits, stock options, and commissions.
Additionally, we offer digital team-building events, on-demand remote-work locations, team gatherings in attractive locations (post-covid), and we support our team’s aspirations, whether they overlap with our commercial objectives or less so.
What you’ll do
The Director of Marketing will be responsible for overseeing all facets of the marketing function, including strategy, plan, budget, execution and team management.
- Digital Media Management & Execution: Lead, oversee and support best-in-class campaign setups, optimizations, reporting, and analysis focusing on improving Direct Response results across search, social, and display platforms for specific clients
- You’re a technical marketer. You’ll own the tech stack and utilize it strategically to help us achieve our goals and create a memorable experience.
- You’re a great storyteller who can analyze and report on marketing analytics and communicate this to the team to support your strategic recommendations.
- Ability to spot trends in the market and capitalize.
- Experience with developing complex audience targeting and iterating.
- Build B2B marketing materials
- Testing and optimization strategy and process to maximize conversion rates
- Formulating plan for nurturing the digital relationships with prospects and customers using email, content, social media, video, SEO and SEM
- Managing a team of marketing professionals while working closely with various departments and teams
- Support building plans, materials and onsite support to conferences and tradeshows (as needed)
Must Have:
- A drive to get better every day and find better ways, illustrated by experience working on innovative projects or for a new venture; we will favor those candidates who innovated, even if it led to failures along the way, over those who played it safe following the status quo
- You have strong business acumen with the ability to think strategically and creatively,
- You have a proven track record of delivering and executing exceptional marketing campaigns and programmes both as a hands on contributor and with a team.
- You are highly analytical and proficient with business tools and automating digital campaigns
- Recently delivered commercial results through digital marketing initiatives; demonstrable experience in marketing database, email, social media,and digital advertising campaigns
- Strong leader with expertise in building, leading and developing great talent
- Proactive, collaborative, organized, and a natural problem solver, excited by growth stage environments
- Experience managing agency and third-party relationships
- Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate
- Highly organized, with inner motivation to identify and improve upon a repeatable method to develop the market, day-in day-out;
- At least 6 years’ experience implementing digital marketing, sales administration and/or lead generation strategies and techniques for a B2B solution;
- Dependable – You deliver on commitments and can be relied upon consistently.
Other:
- Experience with insurance, insurtech or Fintech
- Experience with HubSpot
- Experience with Brand campaigns
Director of Cyber Risk
About the role
This is your chance to join a fast-track insurtech venture on a mission to take the commercial insurance and reinsurance placement workflow into the 21st century and beyond.
As a leading member of the Business Team at Relay Platform, you will be instrumental in initiating and growing partnerships with forward-looking wholesale insurance brokerages, and their retail clients and carrier partners in the US and internationally. Selling and delivering an incredibly compelling solution will be at the heart of your role.
We are looking for an accomplished industry expert with a successful track record of building relationships in Commercial Insurance at a wholesale brokerage. You understand the wholesale insurance placement process inside out, have a solid network in the space and a proven ability to persuade others to embrace progress.
It is a great role for someone who is looking for the ability to grow and succeed while being part of a fast-rising insurance technology startup in a massive market. Ideal candidates will be well connected, highly organized, customer-focused, and excited about a fast-paced environment where they are constantly challenged and learning. They will work as part of a close-knit team but must also be able to work and achieve key objectives independently. The role performance is measured based on progress against sales targets.
About Relay Platform (“Relay”)
Building the next generation of technology for the Commercial Lines insurance and reinsurance markets, Relay works with forward-looking brokerages to deliver increased volumes, higher commissions and maximal efficiency.
Relay is headquartered in Toronto, Canada, with team members and operations in the US, as well as an expanding activity internationally.
Relay is backed by top tier venture investors, including Drive Capital, New Ventures, NFP Ventures, Highline Beta, and Plug and Play Ventures. Relay joined the reputed Insurtech100 list, was listed as top 10 Insurtech by Plug and Play, and won Reaction’s Innovator of the Year and Insurtech North 2021 award.
Our Company Culture
We promote a highly progressive environment to allow our teammates to reach their full potential. Our innovative culture is anchored in four pillars: inclusion, empathy, customer excellence, and agility.
We offer a “work from anywhere, anytime you prefer” policy, along with competitive compensation packages including benefits, stock options and commissions.
Additionally, we offer digital team-building events, on-demand remote-work locations, team gatherings in attractive locations (post-covid), and we support our team’s aspirations, whether they overlap with our commercial objectives or less so.
What you’ll do
- Working with our Product development team to develop business requirements through analysis on business activities, API integrations, industry trends and sponsor requests
- Identify and suggest areas of improvement based on business requirements analysis
- Understands customers objectives, processes, and products as well as the business systems capabilities
- Supports application testing, implementation and training activities
- Apply knowledge of business process modelling to documenting process
What we look for
- A proven ability to analyze customer’s business process to determine root cause of problems and apply creative and effective solutions
- Strong communication skills and experience with customer interactions
- Experience with insurance and/or reinsurance systems and processes
- Pragmatism; being committed to getting things done while understanding tradeoffs
- A drive to get better every day, demonstrated by evident career progression and explorations
HubSpot Specialist
About the role
This is your chance to join a fast-track insurtech venture on a mission to take the commercial (re)insurance placement workflow into the 21st century and beyond.
As a key member of our Revenue Operations team, you will be deeply involved in helping to design and implement all marketing campaigns.
Our dream candidate is a process-driven, detail-oriented team player with significant technical experience with HubSpot. Ideally, has experience in implementing HubSpot best practices, designing reports and evaluating areas of opportunity. If we have just described you, then let’s talk.
About Relay Platform (“Relay”)
Building the next generation of technology for the Commercial Lines insurance and reinsurance markets, Relay works with forward-looking brokerages to deliver increased volumes and maximal efficiency. Relay is headquartered in Toronto, Canada, with team members, clients, and operations across the US and Canada, as well as an expanding activity internationally.
Relay is backed by top-tier venture investors, and just raised a US$5.2M new round of financing in May 2021.
Relay was selected as an Insurtech100, a top 10 Insurtech by Plug and Play, and won both the 2020 Reaction’s Innovator of the Year and 2021 Insurtech North awards. The Relay solution is actively used to place billions in coverage every year.
Learn more at www.relayplatform.com
Our Company Culture
We promote a highly progressive environment to allow our teammates to reach their full potential. Our innovative culture is anchored in four pillars: inclusion, empathy, customer excellence, and agility.
We offer a “work from anywhere, anytime you prefer” policy, along with competitive compensation packages including benefits, stock options, and commissions.
Additionally, we offer digital team-building events, on-demand remote-work locations, team gatherings in attractive locations (post-covid), and we support our team’s aspirations, whether they overlap with our commercial objectives or less so.
What you’ll do
Relay Platform is looking for a HubSpot expert to join our team. If you love HubSpot and know the platform inside and out, this might be the job for you. As a HubSpot specialist, you’ll design, build and implement systems in HubSpot for Relay Platform.
- HubSpot configuration including data capture & collection, automation, database segmentation, CRM configuration, campaign set up, technical integrations, attribution & reporting
- Coordinate with our marketing team to ensure all campaigns are delivered on time, with proper segmentation to maximize engagement
- Stay abreast of and recommend email marketing best practices with coding, design, and testing of email campaigns
- Evaluate marketing and sales requirements, current tech stack, and business objectives to define their ideal system configuration.
- Develop complex workflows
- Create tracking campaigns that support the measurement of demand gen efforts.
- Develop reports to show how marketing and sales efforts turns into customers, and continually refine our process for improvement
- Is motivated to go above and beyond the call of duty without being told
What we look for
- 2+ years of experience in a HubSpot administration or experience as a Heavy User
- Able to work with digital marketing teams to implement full campaign support
- Track record of consistent and on-time project delivery
- Any HubSpot related certifications are highly preferred
- Bachelor’s Degree in Marketing or relevant work experience
- Excellent written and verbal communication skills.
- Adept at task prioritization, working cross-functionally, while never losing sight of the core purpose behind your work.
Business Analyst
About the role
This is your chance to join a fast-track insurtech venture on a mission to take the commercial (re)insurance placement workflow into the 21st century and beyond.
As the key member of our product development team, you will be working closely with the Product, Engineering, Sales teams, and our customers. You will be leveraging an analytical process to understand the needs and business processes of our customers and partners; and document and document the business requirements. You will also be contributing to the product strategy, roadmap, as well as the sales and marketing process to help take the Relay product to the next level.
About Relay Platform (“Relay”)
Building the next generation of technology for the Commercial Lines insurance and reinsurance markets, Relay works with forward-looking brokerages to deliver increased volumes, higher commissions and maximal efficiency.
Relay is headquartered in Toronto, Canada, with team members and operations in the US, as well as an expanding activity internationally.
Relay is backed by top tier venture investors, including Drive Capital, New Ventures, NFP Ventures, Highline Beta, and Plug and Play Ventures. Relay joined the reputed Insurtech100 list, was listed as top 10 Insurtech by Plug and Play, and won Reaction’s Innovator of the Year and Insurtech North 2021 award.
Our Company Culture
We promote a highly progressive environment to allow our teammates to reach their full potential. Our innovative culture is anchored in four pillars: inclusion, empathy, customer excellence, and agility.
We offer a “work from anywhere, anytime you prefer” policy, along with competitive compensation packages including benefits, stock options and commissions.
Additionally, we offer digital team-building events, on-demand remote-work locations, team gatherings in attractive locations (post-covid), and we support our team’s aspirations, whether they overlap with our commercial objectives or less so.
What you’ll do
- Working with our Product development team to develop business requirements through analysis on business activities, API integrations, industry trends and sponsor requests
- Identify and suggest areas of improvement based on business requirements analysis
- Understands customers objectives, processes, and products as well as the business systems capabilities
- Supports application testing, implementation and training activities
- Apply knowledge of business process modelling to documenting process
What we look for
- A proven ability to analyze customer’s business process to determine root cause of problems and apply creative and effective solutions
- Strong communication skills and experience with customer interactions
- Experience with insurance and/or reinsurance systems and processes
- Pragmatism; being committed to getting things done while understanding tradeoffs
- A drive to get better every day, demonstrated by evident career progression and explorations;
Data Scientist
About the role
This is your chance to join a fast-track insurtech venture on a mission to take the commercial (re)insurance placement workflow into the 21st century and beyond. As the founding member of our data science team you will be working closely with the product and engineering teams to identify and develop high value data-driven product features, e.g. price recommendation, business intelligence models, etc. Being a vital member of the product and engineering teams, you will also leverage an analytical and data science approach to guide measurement, strategy and tactical decision making as we continue to grow and evolve our product. As the data we capture during the (re)insurance placement process has increased we’ve identified several possible opportunities where we can apply machine learning techniques to make it easier and faster for our customers to place (re)insurance.
About Relay Platform (“Relay”)
Building the next generation of technology for the Commercial Lines insurance and reinsurance markets, Relay works with forward-looking brokerages to deliver increased volumes, higher commissions and maximal efficiency. Relay is headquartered in Toronto, Canada, with team members and operations in the US, as well as an expanding activity internationally. Relay is backed by top tier venture investors, including Drive Capital, New Ventures, NFP Ventures, Highline Beta, and Plug and Play Ventures. Relay joined the reputed Insurtech100 list, was listed as top 10 Insurtech by Plug and Play, and won Reaction’s Innovator of the Year and Insurtech North 2021 award.
Our Company Culture
We promote a highly progressive environment to allow our teammates to reach their full potential. Our innovative culture is anchored in four pillars: inclusion, empathy, customer excellence, and agility. We offer a “work from anywhere, anytime you prefer” policy, along with competitive compensation packages including benefits, stock options and commissions. Additionally, we offer digital team-building events, on-demand remote-work locations, team gatherings in attractive locations (post-covid), and we support our team’s aspirations, whether they overlap with our commercial objectives or less so.
What you’ll do
Research and Strategy
- Establishing our data science and machine learning approach within the company
- Identify opportunities to add value through data science and analytics
- Validate existing theories for our recommendations engine
- Rigorous use of statistical modelling to support decision making Technical Implementation
- Introduction of machine learning frameworks such as scikit-learn, Tensorflow, or other framework of your choosing
- Identification, implementation, evaluation of recommendation and other data science models
- Productionalizing machine learning models with the entire engineering team
- Support the product, sales and engineering teams with insights gained from analyzing company data.
- Working with our SQL based DB and accompanying analytics data
What we look for
- Encouraging a culture of experimentation and scientific rigour in the organization
- A proven ability to drive business results from data-based insights
- Pragmatism; being committed to getting things done while understanding tradeoffs
- Fast learner, comfortable with learning (re)insurance lingo and technical concepts;
- A drive to get better every day, demonstrated by evident career progression and explorations;
Senior Product Manager
About the role
This is your chance to join a fast-track insurtech venture on a mission to take the commercial (re)insurance placement workflow into the 21st century and beyond.
As a key member of our product team, you will be deeply involved in every aspect of the product development process, from idea research/generation, delivery to go-to-market, to build an impactful product while developing a product that stands apart from other competitions.
Our dream candidate is a user-obsessed, passionate team player with a strong innovative mindset and obsession with the success of the product. Not afraid to be creative and bold while deeply understanding customers’ problems. Ideally, has experience in workflow and/or insurance products. If we have just described you, then let’s talk.
What you’ll do
Research and Strategy
- Seek to deeply understand our customers’ problems and explore innovative solutions;
- Not just focus on the “how” but also the “why”;
- Work closely with the Relay product, sales, and management team to develop a high-level product strategy and roadmap;
- Focus on product ideas that resonate with insurance users and differentiate Relay’ among all competitions
Define the features and drive delivery
- Work closely with our customers, industry experts and the internal team to identify valuable features, gather requirements and specifications
- Work closely and collaboratively to drive feature delivery and implementation project delivery with the development team;
- Looked upon to make executive decisions on the development team’s priorities to deliver the highest impact projects;
- Maintain and manage the product by measuring core product KPIs and monitor customer feedback;
- Identify minimal viable products and coordinate to launch products successfully across development, sales, and marketing teams;
- A passion to learn and grow; with an egoless attitude
What we look for
- 4+ years experience in product management in B2B products;
- Strong operational and analytical skills to understand and breakdown complex (re)insurance workflows;
- Experience with executing go-to-market strategies;
- Strong communication skills to interact with our customers and collaborate with our internal teams;
- Ability to navigate through ambiguities and conflicting priorities to derive strategies;
- Fast learner, comfortable with learning (re)insurance lingo and technical concepts;
- A drive to get better every day, demonstrated by evident career progression and explorations;
Reinsurance Product Specialist
About the role
This is your chance to join a fast-track insurtech venture on a mission to take the commercial (re)insurance placement workflow into the 21st century and beyond.
As a key member of our product team, you will be deeply involved in every aspect of the product development process, from idea generation to delivery, to build an impactful product. You will apply your reinsurance experience and connections to identify pain points, define features, requirements, and timeline as well as work closely with our development team. You will also work directly with our enterprise customers to help onboard new customers and identify areas of opportunities.
Our dream candidate is a passionate team player with reinsurance experience who enjoys solving complex workflow problems by collaborating with customers, partners, and internal team members. Not afraid to be creative and bold while deeply understanding customers’ problems. If we have just described you, then let’s talk.
What you’ll do
Research and Strategy
- Actively connect and engage with reinsurance brokers, cedents, and reinsurers to discover and identify key customer problems and valuable features;
- Conducting thorough market research, which may include taking surveys, doing desktop research, sending emails and making calls, and even attending product launches of rival companies.
- Deeply understand the reinsurance market, process, and our customers’ problems and explore innovative solutions;
Define the features and drive implementation
- Define product features, and requirements to improve the Relay reinsurance product using a variety of inputs, and clearly articulate rationale behind product decisions;
- With the support of our technical leaders, work closely with the development team to drive feature delivery and implementation project delivery;
- Manage implementation projects and interface with customers to present progress and solutions;
- A passion to learn and grow; with an egoless attitude;
What we look for
- 3+ years experience in the reinsurance industry;
- Deep connections within the reinsurance industry;
- Experience in or comfortable with learning product/project management skills;
- Outstanding communication and interpersonal skills;
- Creativity and initiative – you enjoy learning and being challenged every day.
Product Designer
About the role
This is your chance to join a fast-track insurtech venture on a mission to take the commercial insurance placement workflow into the 21st century and beyond.
You will be building a product used daily to place major insurance and reinsurance deals – deals that secure people against a wide range of risks, from cyber threats to natural disasters. These deals are multifaceted with a lot of information exchanged, multiple steps, and several exceptions to consider. You will help us wrangle the complexity to provide user-friendly, attractive, and efficient solutions to this under-served market.
As a key member of our lean product team, you will have input not only into design but strategy, sales, marketing, branding, and technology. You will have plenty of opportunity to learn, influence, and lead according to your goals and strengths. You also possess graphic design skills and are ready to roll up your sleeves and help our marketing team convey the right message to our target audience through your visual designs.
About Our Users
Our users include:
- Brokers and other intermediaries who negotiate terms and advise underwriters
- Insurance underwriters who assess risk, give insurance quotes, and issue policies
- Reinsurance underwriters who provide insurance to insurance companies Insurance seekers (our customers’ customers)
You will help streamline and design an end-to-end solution for all participants. You will help us do discovery and validation with underwriters and brokers. You will co-facilitate discovery sessions with existing and prospective customers, interview SMEs (active or former brokers or underwriters), test UI concepts, and collect feedback.
Our Company Culture
We promote a highly progressive environment to allow our teammates to reach their full potential. Our innovative culture is anchored in four pillars: inclusion, empathy, customer excellence, and agility.
We offer a “work from anywhere, anytime you prefer” policy, along with competitive compensation packages including benefits, stock options and commissions.
On-demand co-working locations are available when you prefer to get out of the house. We hold regular digital team-building events and will hold team gatherings in attractive locations (post-covid). We support our team’s aspirations, whether they overlap with our commercial objectives or less so. You will have a lot of opportunities to spread your wings, push yourself, experiment, and grow.
What you’ll do
- Conduct user research with our customers and industry partners to deeply understand the problem space (the why not just the how)
- Research competitors, insurance concepts, and sample documents from our customers
- Create wireframes, sketches, storyboards, process flows, user journey maps and other artefacts to effectively communicate interactions and facilitate conversations
- Test assumptions and validate solutions with customers through high-fidelity mocks and interactive prototypes
- Write copy (customer onboarding emails, default form inputs, etc)
- Turn functional UI solutions into sleek expressions of our brand (which you will also help us define)
- Document research findings, opportunities, ideas, and “jobs to be done”
- Apply user centred design principles to our product and design process
- Develop a design system, streamline design-developer collaboration, and work closely with developers to translate designs into practical, on-time implementations
What we look for
- 2+ years in UX/UI Design (other formative experience a plus)
- Particular expertise in at least 2 of: user research, complex interaction design, visual design
- User-centered design advocate who thrives on deeply understanding users
- Good listener experienced in facilitating tough conversations, building relationships, giving and receiving feedback, and collaborating with others
- Fast learner with interest in complex subjects, who can quickly pick up (re)insurance lingo and technical concepts
- Experience with designing modular workflows, complex form solutions, or insurance products would be a plus
- Experience in B2B customer research is a plus; experience with continuous discovery a plus
- Experience working with a small team towards ambitious product development milestones, with strong appreciation of business needs
- A drive to get better every day, demonstrated by evident career progression and explorations
- Passionate about honing your craft during and outside of work with high initiative to get things done
- Figma or similar; experience designing or using Design Systems a plus
Senior Software Developer
About the role
This is your chance to join a fast-track insurtech venture on a mission to take the commercial (re)insurance placement workflow into the 21st century and beyond.
As a key member of our engineering team, you will be working as part of a cross-functional team to drive our core features from start to finish. This will include contributing to defining technical requirements, influencing technical direction and design, UX designs, and implementation of these features. On top of development, you will also be responsible for guiding, supporting, and mentoring our more junior team members. You will also contribute to the research, suggestion and selection of future technologies that can further enhance our product offering.
Our teams have a high degree of autonomy and ownership and we are looking for candidates who can work with minimal supervision.
About Relay Platform (“Relay”)
Building the next generation of technology for the Commercial Lines insurance and reinsurance markets, Relay works with forward-looking brokerages to deliver increased volumes, higher commissions and maximal efficiency.
Relay is headquartered in Toronto, Canada, with team members and operations in the US, as well as an expanding activity internationally.
Relay is backed by top tier venture investors, including Fortune-500 American Family Insurance, NFP Ventures, Highline BETA, and Plug and Play Ventures. In 2020 alone, Relay joined the reputed Insurtech100 list, was listed as top 10 Insurtech by Plug and Play, and won Reaction’s Innovator of the Year award.
Our Company Culture
We promote a highly progressive environment to allow our teammates to reach their full potential. Our innovative culture is anchored in four pillars: inclusion, empathy, customer excellence, and agility.
We offer a “work from anywhere, anytime you prefer” policy, along with competitive compensation packages including benefits and stock options.
Additionally, we offer digital team-building events, on-demand remote-work locations, team gatherings in attractive locations (post-covid), and we support our team’s aspirations, regardless of whether they overlap with our commercial objectives or not.
What you’ll do
- Create an extraordinary experience by developing a world-class product addressing key pain points in a large market;
- Architect and develop on a Ruby on Rails backend application along with microservices written in Golang and Node.js;
- Design and develop a React-based application, delivering a streamlined, elegant front-end experience;
- Guide and mentor junior developers within the development team;
- Contribute to UX design by providing feedbacks to our designers;
- Design within technical constraints while being aware and mindful of business objectives, helping prioritize requirements;
- Contribute to the development of innovative/value-add features e.g. document extraction and generation, open API documentation, or other (imagination is the limit)
What we look for
- 5+ years of frontend & backend development experience;
- Familiarity Golang, NodeJS, Ruby on Rails or similar modern language/web framework;
- Familiarity ReactJS (or other modern front-end framework); GraphQL experience is a bonus.
- Experience in managing development projects end-to-end with significant ownership;
- Any development experience in the following fields would constitute a plus: process automation, open APIs, marketplaces, enterprise software, mobile applications;
- A drive to get better every day, demonstrated by evident career progression and explorations;
Software Developer
About the role
This is your chance to join a fast-track insurtech venture on a mission to take the commercial (re)insurance placement workflow into the 21st century and beyond.
As a key member of our engineering team, you will be working as part of a cross-functional team to drive our core features from start to finish. This will include contributing to defining technical requirements, influencing technical direction and design, UX designs, and implementation of these features. You will also contribute to the research, suggestion and selection of future technologies that can further enhance our product offering.
Our teams have a high degree of autonomy and ownership and we are looking for candidates who can work with minimal supervision.
About Relay Platform (“Relay”)
Building the next generation of technology for the Commercial Lines insurance and reinsurance markets, Relay works with forward-looking brokerages to deliver increased volumes, higher commissions and maximal efficiency.
Relay is headquartered in Toronto, Canada, with team members and operations in the US, as well as an expanding activity internationally.
Relay is backed by top tier venture investors, including Fortune-500 American Family Insurance, NFP Ventures, Highline BETA, and Plug and Play Ventures. In 2020 alone, Relay joined the reputed Insurtech100 list, was listed as top 10 Insurtech by Plug and Play, and won Reaction’s Innovator of the Year award.
Our Company Culture
We promote a highly progressive environment to allow our teammates to reach their full potential. Our innovative culture is anchored in four pillars: inclusion, empathy, customer excellence, and agility.
We offer a “work from anywhere, anytime you prefer” policy, along with competitive compensation packages including benefits and stock options.
Additionally, we offer digital team-building events, on-demand remote-work locations, team gatherings in attractive locations (post-covid), and we support our team’s aspirations, regardless of whether they overlap with our commercial objectives or not.
What you’ll do
- Create an extraordinary experience by developing a world-class product addressing key pain points in a large market;
- Design and develop on a Ruby on Rails backend application along with microservices written in Golang and Node.js;
- Design and develop a React-based application, delivering a streamlined, elegant front-end experience;
- Contribute to UX design by providing feedbacks to our designers;
- Design within technical constraints while being aware and mindful of business objectives, helping prioritize requirements;
- Contribute to the development of innovative/value-add features e.g. document extraction and generation, open API documentation, or other (imagination is the limit)
What we look for
- 2+ years of frontend & backend development experience;
- Familiarity Golang, NodeJS, Ruby on Rails or similar modern language/web framework;
- Familiarity ReactJS (or other modern front-end framework); GraphQL experience is a bonus.
- Experience in managing development features end-to-end with significant ownership;
- Any development experience in the following fields would constitute a plus: process automation, open APIs, marketplaces, enterprise software, mobile applications;
- A drive to get better every day, demonstrated by evident career progression and explorations;
Executive Assistant to the CEO & Founding Team
About the role
This is your chance to join a fast-track insurtech venture on a mission to take the commercial (re)insurance placement workflow into the 21st century and beyond.
As the Executive Assistant to the CEO & Founding Team at Relay Platform, you will play an integral role in the organization & effectiveness of the leadership team.
We are looking for an experienced Executive Assistant with a proven track record of executive-level support, exceptional detail orientation, and organization. This role will also have a strong emphasis on event coordination and management.
This is a great opportunity for someone who is looking for the ability to grow and succeed while being part of a fast-rising insurance technology startup in a massive market. Ideal candidates will be self-starters, effective communicators, adaptable, and exemplify tactful professionalism at all times.
About Relay Platform (“Relay”)
Building the next generation of technology for the Commercial Lines insurance and reinsurance markets, Relay works with forward-looking brokerages to deliver increased volumes, higher commissions and maximal efficiency.
Relay is headquartered in Toronto, Canada, with team members and operations in the US, as well as an expanding activity internationally.
Relay is backed by top tier venture investors, including Fortune-500 American Family Insurance, NFP Ventures, Highline BETA, and Plug and Play Ventures. In 2020 alone, Relay joined the reputed Insurtech100 list, was listed as top 10 Insurtech by Plug and Play, and won Reaction’s Innovator of the Year award.
Our Company Culture
We promote a highly progressive environment to allow our teammates to reach their full potential. Our innovative culture is anchored in four pillars: inclusion, empathy, customer excellence, and agility.
We offer a “work from anywhere, anytime you prefer” policy, along with competitive compensation packages including benefits, stock options and commissions.
Additionally, we offer digital team-building events, on-demand remote-work locations, team gatherings in attractive locations (post-covid), and we support our team’s aspirations, whether they overlap with our commercial objectives or less so.
What you’ll do
- Provide excellent administrative support to the CEO and founding team.
- Work alongside the CEO and senior leaders to proactively address their day-to-day needs and help them manage their time and schedule.
- Take initiative and be proactive on a daily basis in making decisions and completing tasks.
- Plan and coordinate company events (including team offsites, culture initiatives, company parties, etc) both internally and externally in collaboration with various teams.
- Prepare Powerpoint presentations/Google Slide presentations and collateral for CEO decks.
- Represent the CEO and founding team with professionalism and confidence in both verbal and written communications, both inside and outside the firm at all times.
- Writing letters and emails while maintaining discretion and confidentiality.
- Responsible for managing the company travel program, Travel Perk; organizing travel arrangements for CEO and founding team, and responsible for assisting with employee travel for company events.
- Comprehensive calendar management (managing scheduling conflicts, sending invitations, organizing meetings, preparing agendas, taking notes etc.).
- Preparation of expense reports in Xero for CEO, founding team members and company.
What we look for
- 3+ years experience in an Administrative or Executive Assistant role;
- Excellent verbal and written communication skills,;
- Proficiency in Microsoft Suite and G Suite;
- Inclination to action and strong ability to adapt to changes;
- Excellent troubleshooting, problem-solving, and organization skills;
- Acute attention to detail;
- Experience in the insurance industry is a plus
Core Skills
- Executive Support
- Proficiency with Administrative Systems
- Calm Under Pressure
- Ability to build trust quickly